{"id":1656,"date":"2026-10-15T18:30:30","date_gmt":"2026-10-15T18:30:30","guid":{"rendered":"https:\/\/renovarechicago.com\/reliant\/telehealth-services-illinois\/"},"modified":"2026-10-16T21:53:25","modified_gmt":"2026-10-17T02:53:25","slug":"telehealth-services-illinois","status":"publish","type":"page","link":"https:\/\/renovarechicago.com\/reliant\/telehealth-services-illinois\/","title":{"rendered":"Telehealth Services"},"content":{"rendered":"\n<div class=\"wp-block-kreations-container alignfull kb-container kb-container--constrained kb-s-steleh0007\" style=\"margin-top:0;--kb-container-pt:52px;--kb-container-pr:48px;--kb-container-pb:60px;--kb-container-pl:48px;--kb-container-pt-t:40px;--kb-container-pr-t:32px;--kb-container-pb-t:48px;--kb-container-pl-t:32px;--kb-container-pt-m:32px;--kb-container-pr-m:16px;--kb-container-pb-m:36px;--kb-container-pl-m:16px\"><div class=\"kb-container__inner\" style=\"max-width:1440px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\"><nav style=\"color:#CFE0E4;--separator: &quot;\/&quot;\" class=\"wp-elements-1 wp-block-breadcrumbs has-text-color has-small-font-size\" aria-label=\"Breadcrumbs\"><ol><li><a href=\"https:\/\/renovarechicago.com\/reliant\/\">Home<\/a><\/li><li><span aria-current=\"page\">Telehealth Services<\/span><\/li><\/ol><\/nav>\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--align-center\" style=\"margin-top:8px;--kb-container-gap:10px\"><div class=\"kb-container__inner\"><div style=\"--kb-icon-size:20px\" class=\"kb-icon kb-icon--block kb-icon--align-left wp-block-kreations-icon\"><span class=\"kb-icon__box has-text-color has-mint-color\"><svg aria-hidden=\"true\" class=\"kb-icon__svg\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16a2 2 0 0 1 2 2v9a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2z M8 21h8 M12 17v4\"\/><\/svg><\/span><\/div>\n\n\n<p class=\"wp-block-kreations-text kb-text has-mint-color has-text-color kb-gs-rv-eyebrow kb-s-steleh0002\">Primary, Geriatric &amp; Virtual Care<\/p>\n<\/div><\/div>\n\n\n\n<h1 class=\"wp-block-kreations-text kb-text has-surface-color has-text-color kb-s-steleh0004\">Telehealth services for patients across Illinois<\/h1>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-text-color kb-s-steleh0005\" style=\"color:#EAF2F3\">Healthcare does not always require an office visit.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(40px, 5vw, 64px);--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0008\">Renovare Chicago offers telehealth for eligible behavioral-health, primary-care, and geriatric services, allowing patients to connect with their provider from home or another private location. Telehealth may be appropriate for evaluations, medication follow-up, chronic-care check-ins, caregiver consultations, results review, and other selected services. Patients must be physically located in Illinois during a Renovare telehealth appointment. Illinois law requires healthcare professionals treating patients located in Illinois through telehealth to be licensed or otherwise authorized to practice in the state.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(48px, 6vw, 80px);--kb-container-gap:20px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:8px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-gs-rv-eyebrow\">Telehealth at a glance<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-4 kb-grid--cols-t-2 kb-grid--cols-m-1\" style=\"--kb-grid-row-gap:16px;--kb-grid-column-gap:16px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-steleh000f\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh000c\">01<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh000d\">Care across Illinois<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Eligible patients can connect virtually while physically located in Illinois.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-steleh000j\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh000g\">02<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh000h\">Multiple types of care<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Telehealth may support behavioral health, primary-care follow-up, and geriatric care.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-steleh000n\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh000k\">03<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh000l\">Convenient follow-up<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Many medication, results, and ongoing-care visits may be completed virtually.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-steleh000r\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh000o\">04<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh000p\">In-person care when needed<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Some symptoms, examinations, tests, and treatments require direct assessment.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-container-gap:28px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh000w\" style=\"--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color kb-gs-rv-eyebrow\">Who it\u2019s for<\/p>\n\n\n\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh000v\">When to consider telehealth<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh000x\">Telehealth may be useful when you need healthcare but an in-person visit is not necessary for the service being provided.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh000y\">Virtual appointments may be convenient for patients who:<\/p>\n\n\n\n<ul style=\"font-size:18px\" class=\"wp-block-list renovare-dot-list\">\n<li>Live farther from Renovare\u2019s Chicago office<\/li>\n\n\n\n<li>Have transportation challenges<\/li>\n\n\n\n<li>Need ongoing medication follow-up<\/li>\n\n\n\n<li>Want to review test or laboratory results<\/li>\n\n\n\n<li>Need selected chronic-condition follow-up<\/li>\n\n\n\n<li>Want a caregiver to participate remotely<\/li>\n\n\n\n<li>Prefer virtual behavioral-health care<\/li>\n\n\n\n<li>Need follow-up after an office or home visit<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh000z\">HHS describes telehealth as a way for patients to receive healthcare remotely through technologies such as video, phone, messaging, and remote health information when appropriate. (<a href=\"https:\/\/telehealth.hhs.gov\/patients\/why-use-telehealth\" target=\"_blank\" rel=\"noopener\">telehealth.hhs.gov<\/a>)<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0010\">Not every healthcare concern can be safely managed virtually.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-steleh0019\" style=\"margin-top:clamp(56px, 7vw, 88px);--kb-container-pt:56px;--kb-container-pr:56px;--kb-container-pb:56px;--kb-container-pl:56px;--kb-container-pt-t:40px;--kb-container-pr-t:40px;--kb-container-pb-t:40px;--kb-container-pl-t:40px;--kb-container-pt-m:28px;--kb-container-pr-m:28px;--kb-container-pb-m:28px;--kb-container-pl-m:28px;--kb-container-gap:24px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh0013\">How Renovare determines whether telehealth is appropriate<\/h2>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0014\">Your provider considers your reason for the appointment, current symptoms, medical and psychiatric history, medications, available health information, and whether a physical examination or direct measurement is necessary.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0015\">Depending on the visit, you may be asked to have information available such as:<\/p>\n\n\n\n<ul class=\"wp-block-list renovare-dot-list\">\n<li>A current medication list<\/li>\n\n\n\n<li>Recent blood-pressure readings<\/li>\n\n\n\n<li>Blood-sugar readings<\/li>\n\n\n\n<li>Recent laboratory results<\/li>\n\n\n\n<li>Hospital or specialist records<\/li>\n\n\n\n<li>Information from a caregiver<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0016\">Illinois requires telehealth care to remain within the healthcare professional\u2019s scope of practice and consistent with applicable standards of care. (<a href=\"https:\/\/www.ilga.gov\/Documents\/legislation\/ilcs\/documents\/022501500K15.htm\" target=\"_blank\" rel=\"noopener\">Illinois General Assembly<\/a>)<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh0017\">If virtual care is not sufficient, Renovare may recommend an office visit, home visit, testing, specialist evaluation, urgent care, or another appropriate setting.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column has-sage-background-color has-background kb-s-steleh001q\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-container-pt:72px;--kb-container-pr:64px;--kb-container-pb:72px;--kb-container-pl:64px;--kb-container-pt-t:52px;--kb-container-pr-t:40px;--kb-container-pb-t:52px;--kb-container-pl-t:40px;--kb-container-pt-m:36px;--kb-container-pr-m:20px;--kb-container-pb-m:36px;--kb-container-pl-m:20px;--kb-container-gap:32px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-gs-rv-eyebrow\">How it works<\/p>\n\n\n\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh001b\">Telehealth may include<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-3 kb-grid--cols-t-2 kb-grid--cols-m-1\" style=\"--kb-grid-row-gap:16px;--kb-grid-column-gap:16px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-base-background-color has-background kb-s-steleh001g\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh001d\">Behavioral health care<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-contrast-color has-text-color\">Psychiatric evaluations, medication follow-up, and eligible ADHD, depression, and anxiety care may be available virtually.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh001f\"><a href=\"https:\/\/renovarechicago.com\/reliant\/behavioral-health-services-chicago\/\">Behavioral Healthcare \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-base-background-color has-background kb-s-steleh001k\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh001h\">Primary care follow-up<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-contrast-color has-text-color\">Selected medication reviews, results discussions, chronic-care check-ins, and follow-up visits may be appropriate for telehealth.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh001j\"><a href=\"https:\/\/renovarechicago.com\/reliant\/primary-care-home-visits-chicago\/\">Primary Care Home Visits \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-base-background-color has-background kb-s-steleh001o\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh001l\">Geriatric &amp; caregiver support<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-contrast-color has-text-color\">Eligible older adults and caregivers may use telehealth for selected follow-up, medication review, and care discussions.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-steleh001n\"><a href=\"https:\/\/renovarechicago.com\/reliant\/geriatric-care-chicago\/\">Geriatric Care \u2192<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-grid-row-gap:48px;--kb-grid-column-gap:112px;--kb-grid-row-gap-t:40px;--kb-grid-column-gap-t:40px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh001v\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh001r\">Behavioral Health Through Telehealth<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Behavioral health is one of the primary ways patients may use Renovare\u2019s virtual-care services.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Eligible appointments may include psychiatric evaluation, medication management, ADHD-related care, depression or anxiety follow-up, and ongoing treatment monitoring.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Some situations require in-person evaluation, particularly when additional examination, vital signs, testing, or medication-safety assessment is needed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh0022\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh001w\">Primary Care Through Telehealth<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Selected primary-care follow-up may also be appropriate virtually.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Examples may include reviewing laboratory results, discussing medication response, reviewing home blood-pressure or glucose readings, and following up on appropriate stable health concerns.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Telehealth does not replace physical examination when one is necessary.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">For patients who have difficulty traveling and require direct assessment, Renovare may consider a clinician-directed home visit instead.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">For patients who have difficulty traveling and require direct assessment, Renovare may consider a clinician-directed home visit instead. Renovare\u2019s existing practice information describes medical and geriatric care for adults, seniors, and homebound patients.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-container-gap:36px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color kb-gs-rv-eyebrow\">What to expect<\/p>\n\n\n\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh0025\">What to expect at your appointment<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-3 kb-grid--cols-t-2 kb-grid--cols-m-1\" style=\"--kb-grid-row-gap:32px;--kb-grid-column-gap:32px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh002a\" style=\"--kb-container-pt:24px;--kb-container-gap:12px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh0027\">01<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh0028\">Connect From a Private Location<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Join your appointment using the instructions provided by Renovare while physically located in Illinois.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh002e\" style=\"--kb-container-pt:24px;--kb-container-gap:12px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh002b\">02<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh002c\">Meet With Your Provider<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">We review your symptoms, medications, health history, recent changes, and goals for the visit.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh002i\" style=\"--kb-container-pt:24px;--kb-container-gap:12px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-steleh002f\">03<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh002g\">Plan the Next Step<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Recommendations may include treatment, medication changes, testing, another virtual visit, an office appointment, or a home visit.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-primary-color has-text-color has-background kb-s-steleh002k\" style=\"background-color:#FFFFFF\">Telehealth does not guarantee a diagnosis, prescription, or specific treatment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1 kb-grid--valign-top\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-grid-row-gap:40px;--kb-grid-column-gap:88px;--kb-grid-row-gap-t:32px;--kb-grid-column-gap-t:40px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-steleh002n\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh002m\">Frequently Asked Questions<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-accordion kb-accordion kb-s-steleh002o\">\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\" open><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Do I need to live in Chicago to use Renovare telehealth?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">No. Eligible patients may receive virtual care from elsewhere in Illinois as long as they are physically located in Illinois during the appointment.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">What services can be provided through telehealth?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Depending on clinical appropriateness, virtual care may include behavioral health, medication follow-up, selected primary-care follow-up, geriatric care, caregiver consultations, and results review.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Can my first appointment be virtual?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Some initial evaluations may begin virtually. An office or home visit may be recommended when direct assessment is needed.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Can medication be prescribed through telehealth?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Medication may be prescribed when clinically appropriate and legally permitted. A prescription or specific medication is not guaranteed.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Can older adults use telehealth?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Yes. Selected geriatric follow-up and caregiver consultations may be appropriate virtually when the patient\u2019s clinical needs can be safely addressed remotely.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">What happens if telehealth is not enough?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Your provider may recommend an office appointment, home visit, testing, specialist evaluation, or another appropriate level of care.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-1 kb-grid--cols-t-1 kb-grid--cols-m-1\" style=\"margin-top:clamp(56px, 7vw, 88px);--kb-grid-row-gap:20px;--kb-grid-column-gap:20px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-sage-background-color has-background kb-s-steleh0037\" style=\"--kb-container-pt:36px;--kb-container-pr:36px;--kb-container-pb:36px;--kb-container-pl:36px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-steleh0033\">Privacy During Telehealth<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Telehealth visits involve protected health information just as office visits do.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">HHS states that covered healthcare providers must comply with HIPAA requirements when delivering telehealth and use appropriate technologies and safeguards for protected health information.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Patients should participate from a location where they feel comfortable discussing personal health information and should let the provider know if another person is present.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container has-base-color has-primary-background-color has-text-color has-background kb-s-steleh003k\" style=\"margin-top:clamp(72px, 9vw, 112px);margin-bottom:clamp(56px, 7vw, 96px);--kb-container-pt:64px;--kb-container-pr:64px;--kb-container-pb:64px;--kb-container-pl:64px;--kb-container-pt-t:48px;--kb-container-pr-t:48px;--kb-container-pb-t:48px;--kb-container-pl-t:48px;--kb-container-pt-m:36px;--kb-container-pr-m:24px;--kb-container-pb-m:36px;--kb-container-pl-m:24px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1 kb-grid--valign-center\" style=\"--kb-grid-row-gap:32px;--kb-grid-column-gap:56px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-steleh0039\">Request a telehealth appointment<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-on-dark-color has-text-color kb-s-steleh003a\">If you would prefer virtual care, Renovare can help determine whether telehealth is appropriate for the service you need.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-on-dark-color has-text-color kb-s-steleh003b\">You do not have to determine in advance whether your appointment should be virtual, in the office, or at home.<\/p>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--wrap\" style=\"margin-top:8px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<a class=\"wp-block-kreations-button kb-button wp-element-button kb-gs-rv-btn kb-gs-rv-btn-light\" href=\"https:\/\/renovarechicago.com\/reliant\/contact\/#request\">Request an Appointment<\/a>\n\n\n\n<a class=\"wp-block-kreations-button kb-button wp-element-button kb-gs-rv-btn kb-gs-rv-btn-outline-light\" href=\"tel:+17734176071\">Call (773) 417-6071<\/a>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-text-color kb-s-steleh003f\" style=\"color:#D5E3E6;margin-top:8px\">Submitting an appointment request does not establish a patient-provider relationship or guarantee telehealth eligibility, diagnosis, prescription, treatment, or insurance coverage.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-background kb-s-steleh003i\" style=\"background-color:rgba(251, 247, 242, 0.08);--kb-container-pt:24px;--kb-container-pr:24px;--kb-container-pb:24px;--kb-container-pl:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text\"><strong>Not an emergency service.<\/strong> For an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1656","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/comments?post=1656"}],"version-history":[{"count":1,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1656\/revisions"}],"predecessor-version":[{"id":1719,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1656\/revisions\/1719"}],"wp:attachment":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/media?parent=1656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}