{"id":1659,"date":"2026-10-15T18:30:31","date_gmt":"2026-10-15T18:30:31","guid":{"rendered":"https:\/\/renovarechicago.com\/reliant\/new-patients\/"},"modified":"2026-10-16T21:50:34","modified_gmt":"2026-10-17T02:50:34","slug":"new-patients","status":"publish","type":"page","link":"https:\/\/renovarechicago.com\/reliant\/new-patients\/","title":{"rendered":"New Patients"},"content":{"rendered":"\n<div class=\"wp-block-kreations-container alignfull kb-container kb-container--constrained kb-s-newp0005\" style=\"margin-top:0;--kb-container-pt:52px;--kb-container-pr:48px;--kb-container-pb:60px;--kb-container-pl:48px;--kb-container-pt-t:40px;--kb-container-pr-t:32px;--kb-container-pb-t:48px;--kb-container-pl-t:32px;--kb-container-pt-m:32px;--kb-container-pr-m:16px;--kb-container-pb-m:36px;--kb-container-pl-m:16px\"><div class=\"kb-container__inner\" style=\"max-width:1440px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\"><nav style=\"color:#CFE0E4;--separator: &quot;\/&quot;\" class=\"wp-elements-1 wp-block-breadcrumbs has-text-color has-small-font-size\" aria-label=\"Breadcrumbs\"><ol><li><a href=\"https:\/\/renovarechicago.com\/reliant\/\">Home<\/a><\/li><li><span aria-current=\"page\">New Patients<\/span><\/li><\/ol><\/nav>\n\n\n<p class=\"wp-block-kreations-text kb-text has-mint-color has-text-color kb-gs-rv-eyebrow kb-s-newp0001\" style=\"margin-top:8px\">Patient Resources<\/p>\n\n\n\n<h1 class=\"wp-block-kreations-text kb-text has-surface-color has-text-color kb-s-newp0002\">New Patients Information<\/h1>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-text-color kb-s-newp0003\" style=\"color:#EAF2F3\">We provide behavioral health, primary care, geriatric care, telehealth, ADHD evaluations, medication management, and selected advanced treatment services for patients in Chicago and across Illinois.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(40px, 5vw, 64px);--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text kb-s-newp0006\">Whether you are seeking care for the first time, transferring from another provider, or looking for a different treatment approach, our team can help determine an appropriate next step.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(48px, 6vw, 80px);--kb-container-gap:20px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:8px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-gs-rv-eyebrow\">Getting Started at a Glance<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-4 kb-grid--cols-t-2 kb-grid--cols-m-1\" style=\"--kb-grid-row-gap:16px;--kb-grid-column-gap:16px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-newp000e\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-newp000a\">01<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-newp000b\">Request an Appointment<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Submit an appointment request or call our office at (773) 417-6071. Tell us what type of care you are looking for and how we can contact you.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-newp000d\"><a href=\"https:\/\/renovarechicago.com\/reliant\/contact\/#request\">Request an appointment \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-newp000i\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-newp000f\">02<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-newp000g\">Verify Your Insurance<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Our team can review available insurance information before your appointment.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-newp000m\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-newp000j\">03<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-newp000k\">Prepare for Your Visit<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Bring your medication list, insurance information, identification, and relevant medical records.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-surface-background-color has-background kb-s-newp000q\" style=\"--kb-container-pt:28px;--kb-container-pr:28px;--kb-container-pb:28px;--kb-container-pl:28px;--kb-container-pt-m:24px;--kb-container-pr-m:24px;--kb-container-pb-m:24px;--kb-container-pl-m:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-accent-color has-text-color kb-s-newp000n\">04<\/p>\n\n\n\n<h3 class=\"wp-block-kreations-text kb-text has-primary-color has-text-color kb-s-newp000o\">Choose the Right Care Setting<\/h3>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color\">Depending on your needs, care may be available in the office, through telehealth, or by eligible home visit.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container kb-container--flex kb-container--column\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-container-gap:28px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp000v\" style=\"--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text has-muted-color has-text-color kb-gs-rv-eyebrow\">Getting ready<\/p>\n\n\n\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp000u\">Before Your First Appointment<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text kb-s-newp000w\">Preparing a few items in advance can help make your visit more useful.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-newp000x\">When available, please have:<\/p>\n\n\n\n<ul style=\"font-size:18px\" class=\"wp-block-list renovare-dot-list\">\n<li>Photo identification<\/li>\n\n\n\n<li>Current insurance card<\/li>\n\n\n\n<li>Current medication list<\/li>\n\n\n\n<li>Medication allergies<\/li>\n\n\n\n<li>Relevant medical or psychiatric records<\/li>\n\n\n\n<li>Hospital or rehabilitation discharge information<\/li>\n\n\n\n<li>Previous psychological or ADHD testing, when relevant<\/li>\n\n\n\n<li>Pharmacy information<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-grid-row-gap:48px;--kb-grid-column-gap:112px;--kb-grid-row-gap-t:40px;--kb-grid-column-gap-t:40px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp0016\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp0010\">Insurance and Payment<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Renovare accepts most major insurance plans, including Medicare and Illinois Medicaid, along with many commercial and managed-care plans.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Coverage depends on your individual plan and the service being provided.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Insurance verification can help identify available benefits, but it does not guarantee that your health plan will pay for a particular service.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">If you have questions about coverage before scheduling, contact our office.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-newp0015\"><a href=\"https:\/\/renovarechicago.com\/reliant\/insurance\/\">View Insurance &amp; Payment Information \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp001c\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp0017\">New Behavioral Health Patients<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Your first behavioral-health appointment focuses on understanding what you are experiencing rather than simply selecting a medication.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Depending on your needs, your provider may review symptoms, medical and psychiatric history, medications, previous treatment, sleep, substance use, daily functioning, and treatment goals.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">You do not need to know your diagnosis before scheduling.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-newp001b\"><a href=\"https:\/\/renovarechicago.com\/reliant\/behavioral-health-services-chicago\/\">Explore Behavioral Health Services \u2192<\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1\" style=\"margin-top:clamp(48px, 6vw, 80px);--kb-grid-row-gap:48px;--kb-grid-column-gap:112px;--kb-grid-row-gap-t:40px;--kb-grid-column-gap-t:40px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp001k\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp001e\">Medication and Prescription Expectations<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">An appointment with Renovare does not guarantee a prescription or a particular medication.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Medication decisions are based on clinical evaluation, safety, medical history, current medications, previous treatment, and applicable prescribing requirements.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">If you are transferring medication care from another clinician, please bring or request relevant treatment records when possible.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">A medication previously prescribed elsewhere is not automatically continued, and controlled medications may require additional records, monitoring, testing, reliable vital signs, or an in-person assessment.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text kb-s-newp001j\"><a href=\"https:\/\/renovarechicago.com\/reliant\/psychiatric-medication-management-chicago\/\">Learn about psychiatric medication management \u2192<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp001q\" style=\"--kb-container-pt:24px;--kb-container-gap:14px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp001l\">Advanced Treatment Consultations<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Patients interested in SPRAVATO\u00ae, ketamine therapy, or GeneSight\u00ae testing begin with an evaluation.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Requesting one of these services does not automatically establish eligibility or mean treatment or testing will be recommended.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Your provider will review your history and determine whether the requested service or another treatment approach may be appropriate.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\"><a href=\"https:\/\/renovarechicago.com\/reliant\/spravato-treatment-chicago\/\"><strong>Spravato Treatment \u2192<\/strong><\/a> | <a href=\"https:\/\/renovarechicago.com\/reliant\/genesight-testing-chicago\/\"><strong>GeneSight Testing \u2192<\/strong><\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-grid alignwide kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1 kb-grid--valign-top\" style=\"margin-top:clamp(72px, 9vw, 112px);--kb-grid-row-gap:40px;--kb-grid-column-gap:88px;--kb-grid-row-gap-t:32px;--kb-grid-column-gap-t:40px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-newp001t\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp001s\">Frequently Asked Questions<\/h2>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-accordion kb-accordion kb-s-newp001u\">\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\" open><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Do I need a diagnosis before scheduling?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">No. You can request an appointment based on the symptoms or health concerns you are experiencing.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Can my first appointment be through telehealth?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Many services may begin virtually when clinically appropriate. Some concerns require an office or other in-person assessment.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">What should I bring to my first appointment?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Bring identification, insurance information, a current medication list, and relevant medical or treatment records when available.<\/p>\n<\/div><\/details>\n\n\n\n<details name=\"kb-accordion-1\" class=\"wp-block-kreations-accordion-item kb-accordion__item\"><summary class=\"kb-accordion__summary\"><h3 class=\"kb-accordion__title\">Can Renovare continue medication from my previous provider?<\/h3><\/summary><div class=\"kb-accordion__content\">\n<p class=\"wp-block-kreations-text kb-text\">Possibly, but continuation is not automatic. Your Renovare provider will independently review your treatment and determine whether it remains appropriate.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-kreations-container alignwide kb-container has-base-color has-primary-background-color has-text-color has-background kb-s-newp002g\" style=\"margin-top:clamp(72px, 9vw, 112px);margin-bottom:clamp(56px, 7vw, 96px);--kb-container-pt:64px;--kb-container-pr:64px;--kb-container-pb:64px;--kb-container-pl:64px;--kb-container-pt-t:48px;--kb-container-pr-t:48px;--kb-container-pb-t:48px;--kb-container-pl-t:48px;--kb-container-pt-m:36px;--kb-container-pr-m:24px;--kb-container-pb-m:36px;--kb-container-pl-m:24px\"><div class=\"kb-container__inner\">\n<div class=\"wp-block-kreations-grid kb-grid kb-grid--cols-2 kb-grid--cols-t-1 kb-grid--cols-m-1 kb-grid--valign-center\" style=\"--kb-grid-row-gap:32px;--kb-grid-column-gap:56px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\">\n<h2 class=\"wp-block-kreations-text kb-text kb-s-newp0025\">Ready to Get Started?<\/h2>\n\n\n\n<p class=\"wp-block-kreations-text kb-text has-on-dark-color has-text-color kb-s-newp0026\">Request an evaluation and let Renovare help determine the appropriate next step.<\/p>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--wrap\" style=\"margin-top:8px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<a class=\"wp-block-kreations-button kb-button wp-element-button kb-gs-rv-btn kb-gs-rv-btn-light\" href=\"https:\/\/renovarechicago.com\/reliant\/contact\/#request\">Request an Appointment<\/a>\n\n\n\n<a class=\"wp-block-kreations-button kb-button wp-element-button kb-gs-rv-btn kb-gs-rv-btn-outline-light\" href=\"tel:+17734176071\">Call (773) 417-6071<\/a>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column has-background kb-s-newp002e\" style=\"background-color:rgba(251, 247, 242, 0.08);--kb-container-pt:24px;--kb-container-pr:24px;--kb-container-pb:24px;--kb-container-pl:24px;--kb-container-gap:10px\"><div class=\"kb-container__inner\">\n<p class=\"wp-block-kreations-text kb-text\"><strong>Important crisis information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">Renovare Chicago provides scheduled outpatient healthcare and does not provide emergency or crisis-response services. For an immediate medical or psychiatric emergency, <strong>call 911<\/strong> or go to the nearest emergency department.<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\">For suicidal crisis or emotional distress in the United States, <strong>call 988<\/strong> or <strong>text 988<\/strong>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1659","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/comments?post=1659"}],"version-history":[{"count":1,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1659\/revisions"}],"predecessor-version":[{"id":1717,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1659\/revisions\/1717"}],"wp:attachment":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/media?parent=1659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}