{"id":1661,"date":"2026-10-15T18:30:32","date_gmt":"2026-10-15T18:30:32","guid":{"rendered":"https:\/\/renovarechicago.com\/reliant\/notice-of-privacy-practices\/"},"modified":"2026-10-30T21:26:29","modified_gmt":"2026-10-31T02:26:29","slug":"notice-of-privacy-practices","status":"publish","type":"page","link":"https:\/\/renovarechicago.com\/reliant\/notice-of-privacy-practices\/","title":{"rendered":"Notice of Privacy Practices"},"content":{"rendered":"\n<div class=\"wp-block-kreations-container alignfull kb-container kb-container--constrained kb-s-npp0004\" style=\"margin-top:0;--kb-container-pt:52px;--kb-container-pr:48px;--kb-container-pb:60px;--kb-container-pl:48px;--kb-container-pt-t:40px;--kb-container-pr-t:32px;--kb-container-pb-t:48px;--kb-container-pl-t:32px;--kb-container-pt-m:32px;--kb-container-pr-m:16px;--kb-container-pb-m:36px;--kb-container-pl-m:16px\"><div class=\"kb-container__inner\" style=\"max-width:1440px\">\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column\" style=\"--kb-container-gap:16px\"><div class=\"kb-container__inner\"><nav style=\"color:#CFE0E4;--separator: &quot;\/&quot;\" class=\"wp-elements-1 wp-block-breadcrumbs has-text-color has-small-font-size\" aria-label=\"Breadcrumbs\"><ol><li><a href=\"https:\/\/renovarechicago.com\/reliant\/\">Home<\/a><\/li><li><span aria-current=\"page\">Notice of Privacy Practices<\/span><\/li><\/ol><\/nav>\n\n\n<h1 class=\"wp-block-heading has-accent-color has-text-color has-link-color wp-elements-2\">Notice of Privacy Practices<\/h1>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kreations-container kb-container kb-container--flex kb-container--column kb-s-npp0048\" style=\"margin-top:clamp(40px, 5vw, 64px);margin-bottom:clamp(56px, 7vw, 96px);--kb-container-gap:18px\"><div class=\"kb-container__inner\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--0);padding-bottom:var(--wp--preset--spacing--0)\"><strong>Renovare Healthcare Services Inc.<br>Doing Business As Renovare Chicago<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Effective Date:<\/strong> <strong>November 26, 2026<br>Last Updated:<\/strong> <strong>November 26, 2026<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>6160 North Cicero Avenue, Suite 122<br>Chicago, Illinois 60646<br>Phone: (773) 417-6071<br>Email: contact@renovarechicago.com<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your Information. Your Rights. Our Responsibilities.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare Healthcare Services Inc., doing business as Renovare Chicago (&#8220;Renovare,&#8221; &#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;), is committed to protecting the privacy and confidentiality of your health information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Notice of Privacy Practices describes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How Renovare may use and disclose your protected health information<\/li>\n\n\n\n<li>Your rights regarding your health information<\/li>\n\n\n\n<li>Renovare&#8217;s responsibilities for protecting your information<\/li>\n\n\n\n<li>How you may contact us with privacy questions or complaints<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">This Notice applies to protected health information maintained by Renovare in connection with behavioral health, psychiatric care, primary care, geriatric care, telehealth, home visits, billing, care coordination, and other healthcare services provided by the practice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Website Privacy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Notice of Privacy Practices applies to protected health information as described in this Notice. Information collected through Renovare&#8217;s public website that is not protected health information is governed by Renovare&#8217;s separate Website Privacy Policy, which describes how such information is collected, used, disclosed, retained, and protected. The Website Privacy Policy is available on Renovare&#8217;s website. Nothing in the Website Privacy Policy limits or replaces Renovare&#8217;s obligations under this Notice or applicable law with respect to protected health information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Information submitted through the Renovare website may be used to respond to inquiries, schedule services, communicate with prospective or existing patients, and provide requested services. Information submitted through a general website form should not be used to transmit sensitive medical information unless the form is specifically designated for that purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Nondiscrimination Notice and Language Assistance<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\">Renovare complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act. Renovare does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability in its health programs and activities. This applies to all services provided by Renovare, whether delivered in our office, in a patient&#8217;s home, or by telehealth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Services for individuals with disabilities.<\/strong> Renovare provides reasonable modifications and appropriate auxiliary aids and services, free of charge, to ensure effective communication with individuals with disabilities. These may include qualified sign-language interpreters, written materials in large print or other accessible formats, and screen-reader compatible electronic documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Services for individuals with limited English proficiency.<\/strong> Renovare provides language assistance services, free of charge and in a timely manner, to individuals whose primary language is not English. These may include qualified interpreters and information written in other languages. You will not be asked to provide your own interpreter, and we will not rely on a minor child to interpret except in an emergency involving an imminent threat to safety where no qualified interpreter is immediately available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\"><strong>How to request these services.<\/strong> To request an interpreter, an auxiliary aid, a reasonable modification, or translated materials, contact us before or at the time of your appointment at (773) 417-6071 or contact@renovarechicago.com. There is no charge for these services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filing a Civil Rights Complaint<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--bbe-30);padding-bottom:var(--wp--preset--spacing--bbe-30)\">If you believe Renovare has failed to provide language assistance services or auxiliary aids, or has discriminated against you on the basis of race, color, national origin, sex, age, or disability, you may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You do not need to raise the matter with Renovare first, although you are welcome to do so.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Electronically:<\/strong> https:\/\/ocrportal.hhs.gov\/ocr\/portal\/lobby.jsf<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>By mail:<\/strong> U.S. Department of Health and Human Services, 200 Independence Avenue S.W., Room 509F, HHH Building, Washington, D.C. 20201<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>By phone:<\/strong> 1-800-368-1019 (TDD: 1-800-537-7697)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Complaint forms are available at www.hhs.gov\/ocr\/office\/file\/index.html. Renovare will not retaliate against any person for filing a complaint or participating in its review.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Availability of Language Assistance Services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--bbe-30);padding-bottom:var(--wp--preset--spacing--bbe-30)\">Free language assistance services are available to you at no cost. The statements below say so in the languages most commonly spoken by individuals with limited English proficiency in Illinois.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Spanish:<\/strong> ATENCI\u00d3N: si habla espa\u00f1ol, tiene a su disposici\u00f3n servicios gratuitos de asistencia ling\u00fc\u00edstica. Llame al (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Polish:<\/strong> UWAGA: Je\u017celi m\u00f3wisz po polsku, mo\u017cesz skorzysta\u0107 z bezp\u0142atnej pomocy j\u0119zykowej. Zadzwo\u0144 pod numer (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Chinese:<\/strong> \u6ce8\u610f\uff1a\u5982\u679c\u60a8\u4f7f\u7528\u7e41\u9ad4\u4e2d\u6587\uff0c\u60a8\u53ef\u4ee5\u514d\u8cbb\u7372\u5f97\u8a9e\u8a00\u63f4\u52a9\u670d\u52d9\u3002\u8acb\u81f4\u96fb (773) 417-6071\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Korean:<\/strong> \uc8fc\uc758: \ud55c\uad6d\uc5b4\ub97c \uc0ac\uc6a9\ud558\uc2dc\ub294 \uacbd\uc6b0, \uc5b8\uc5b4 \uc9c0\uc6d0 \uc11c\ube44\uc2a4\ub97c \ubb34\ub8cc\ub85c \uc774\uc6a9\ud558\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. (773) 417-6071 \ubc88\uc73c\ub85c \uc804\ud654\ud574 \uc8fc\uc2ed\uc2dc\uc624.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Tagalog:<\/strong> PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Russian:<\/strong> \u0412\u041d\u0418\u041c\u0410\u041d\u0418\u0415: \u0415\u0441\u043b\u0438 \u0432\u044b \u0433\u043e\u0432\u043e\u0440\u0438\u0442\u0435 \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435, \u0442\u043e \u0432\u0430\u043c \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438 \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0430. \u0417\u0432\u043e\u043d\u0438\u0442\u0435 (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Gujarati:<\/strong> \u0ab8\u0ac2\u0a9a\u0aa8\u0abe: \u0a9c\u0acb \u0aa4\u0aae\u0ac7 \u0a97\u0ac1\u0a9c\u0ab0\u0abe\u0aa4\u0ac0 \u0aac\u0acb\u0ab2\u0aa4\u0abe \u0ab9\u0acb, \u0aa4\u0acb \u0aa8\u0abf:\u0ab6\u0ac1\u0ab2\u0acd\u0a95 \u0aad\u0abe\u0ab7\u0abe \u0ab8\u0ab9\u0abe\u0aaf \u0ab8\u0ac7\u0ab5\u0abe\u0a93 \u0aa4\u0aae\u0abe\u0ab0\u0abe \u0aae\u0abe\u0a9f\u0ac7 \u0a89\u0aaa\u0ab2\u0aac\u0acd\u0aa7 \u0a9b\u0ac7. \u0aab\u0acb\u0aa8 \u0a95\u0ab0\u0acb (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Arabic:<\/strong> \u0645\u0644\u062d\u0648\u0638\u0629: \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u062a\u062d\u062f\u062b \u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629\u060c \u0641\u0625\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629 \u062a\u062a\u0648\u0627\u0641\u0631 \u0644\u0643 \u0628\u0627\u0644\u0645\u062c\u0627\u0646. \u0627\u062a\u0635\u0644 \u0628\u0631\u0642\u0645 6071-417 (773).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Urdu:<\/strong> \u062e\u0628\u0631\u062f\u0627\u0631: \u0627\u06af\u0631 \u0622\u067e \u0627\u0631\u062f\u0648 \u0628\u0648\u0644\u062a\u06d2 \u06c1\u06cc\u06ba\u060c \u062a\u0648 \u0622\u067e \u06a9\u0648 \u0632\u0628\u0627\u0646 \u06a9\u06cc \u0645\u062f\u062f \u06a9\u06cc \u062e\u062f\u0645\u0627\u062a \u0645\u0641\u062a \u0645\u06cc\u06ba \u062f\u0633\u062a\u06cc\u0627\u0628 \u06c1\u06cc\u06ba\u06d4 \u06a9\u0627\u0644 \u06a9\u0631\u06cc\u06ba 6071-417 (773).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Vietnamese:<\/strong> CH\u00da \u00dd: N\u1ebfu b\u1ea1n n\u00f3i Ti\u1ebfng Vi\u1ec7t, c\u00f3 c\u00e1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 ng\u00f4n ng\u1eef mi\u1ec5n ph\u00ed d\u00e0nh cho b\u1ea1n. G\u1ecdi s\u1ed1 (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Italian:<\/strong> ATTENZIONE: In caso la lingua parlata sia l&#8217;italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Hindi:<\/strong> \u0927\u094d\u092f\u093e\u0928 \u0926\u0947\u0902: \u092f\u0926\u093f \u0906\u092a \u0939\u093f\u0902\u0926\u0940 \u092c\u094b\u0932\u0924\u0947 \u0939\u0948\u0902 \u0924\u094b \u0906\u092a\u0915\u0947 \u0932\u093f\u090f \u092e\u0941\u092b\u094d\u0924 \u092e\u0947\u0902 \u092d\u093e\u0937\u093e \u0938\u0939\u093e\u092f\u0924\u093e \u0938\u0947\u0935\u093e\u090f\u0902 \u0909\u092a\u0932\u092c\u094d\u0927 \u0939\u0948\u0902\u0964 (773) 417-6071 \u092a\u0930 \u0915\u0949\u0932 \u0915\u0930\u0947\u0902\u0964<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>French:<\/strong> ATTENTION : Si vous parlez fran\u00e7ais, des services d&#8217;aide linguistique vous sont propos\u00e9s gratuitement. Appelez le (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-bottom:var(--wp--preset--spacing--bbe-30)\"><strong>Greek:<\/strong> \u03a0\u03a1\u039f\u03a3\u039f\u03a7\u0397: \u0391\u03bd \u03bc\u03b9\u03bb\u03ac\u03c4\u03b5 \u03b5\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac, \u03c3\u03c4\u03b7 \u03b4\u03b9\u03ac\u03b8\u03b5\u03c3\u03ae \u03c3\u03b1\u03c2 \u03b2\u03c1\u03af\u03c3\u03ba\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03b3\u03bb\u03c9\u03c3\u03c3\u03b9\u03ba\u03ae\u03c2 \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7\u03c2, \u03bf\u03b9 \u03bf\u03c0\u03bf\u03af\u03b5\u03c2 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03b9 \u03b4\u03c9\u03c1\u03b5\u03ac\u03bd. \u039a\u03b1\u03bb\u03ad\u03c3\u03c4\u03b5 (773) 417-6071.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\"><strong>German:<\/strong> ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verf\u00fcgung. Rufnummer: (773) 417-6071.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Your Rights<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have certain rights regarding your health information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">These rights may be subject to limitations or exceptions under federal or Illinois law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Get an Electronic or Paper Copy of Your Medical Record<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may ask to inspect or obtain an electronic or paper copy of your medical record and other health information that Renovare maintains about you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will generally provide access within the time required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask you to submit your request in writing<\/li>\n\n\n\n<li>Verify your identity<\/li>\n\n\n\n<li>Provide the information electronically when requested and reasonably available<\/li>\n\n\n\n<li>Provide a paper copy<\/li>\n\n\n\n<li>Provide a summary when you agree to receive one<\/li>\n\n\n\n<li>Charge a reasonable, cost-based fee when permitted by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Certain information may be excluded from your right of access when federal or state law permits or requires that limitation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Special rules may apply to psychotherapy notes, certain psychological testing materials, information prepared for legal proceedings, and records protected by other laws.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ask Us to Correct Your Medical Record<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe health information maintained by Renovare is incorrect or incomplete, you may ask us to amend it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may ask you to submit the request in writing and explain why you believe the information should be changed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may deny the request in circumstances permitted by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If we deny your request, we will provide a written explanation and information about any additional rights you may have.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Request Confidential Communications<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may ask us to communicate with you in a particular way or at a particular location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, you may ask us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call only a particular telephone number<\/li>\n\n\n\n<li>Leave only limited voicemail information<\/li>\n\n\n\n<li>Send mail to a different address<\/li>\n\n\n\n<li>Communicate through another reasonable method<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will accommodate reasonable requests as required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Please tell Renovare if there are communication methods that may create a privacy or safety concern for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ask Us to Limit What We Use or Share<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may ask Renovare not to use or disclose certain health information for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Treatment<\/li>\n\n\n\n<li>Payment<\/li>\n\n\n\n<li>Healthcare operations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are generally not required to agree to every requested restriction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If we agree to a restriction, we will follow it except when disclosure is necessary to provide emergency treatment or another exception permitted by law applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Services Paid in Full Out of Pocket<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you pay for a healthcare service or item completely out of pocket, you may ask us not to disclose information about that service to your health plan for payment or healthcare operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">When the legal requirements for this restriction are satisfied, we will honor the request unless disclosure is otherwise required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Get a List of Certain Disclosures<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may ask for an accounting of certain disclosures Renovare has made of your health information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The accounting generally covers disclosures made during the six years before your request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The accounting does not include every type of disclosure. For example, certain disclosures for treatment, payment, healthcare operations, or disclosures made at your request may not be included.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will provide one accounting during a 12-month period without charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">We may charge a reasonable, cost-based fee for additional requests during the same 12-month period when permitted by law. We will tell you about the fee before proceeding.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Get a Copy of This Notice<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">You may also view the current Notice on Renovare&#8217;s website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Choose Someone to Act for You<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If another person has legal authority to act on your behalf, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A legal guardian<\/li>\n\n\n\n<li>An authorized personal representative<\/li>\n\n\n\n<li>An agent under a valid healthcare power of attorney<\/li>\n\n\n\n<li>A parent or legal guardian when permitted by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">that person may exercise certain privacy rights on your behalf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may request documentation establishing the person&#8217;s authority before providing access to information or allowing that person to act for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Special rules may apply to records involving minors, behavioral-health services, and services for which a minor may independently consent under applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>File a Complaint if You Believe Your Privacy Rights Have Been Violated<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may file a privacy complaint directly with Renovare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacy Officer<\/strong><br><strong>Renovare Healthcare Services Inc.<\/strong><br><strong>6160 North Cicero Avenue, Suite 122<\/strong><br><strong>Chicago, Illinois 60646<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: (773) 417-6071<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: contact@renovarechicago.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also file a complaint with the:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>U.S. Department of Health and Human Services<\/strong><br><strong>Office for Civil Rights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">200 Independence Avenue, S.W.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Washington, D.C. 20201<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Phone: 1-877-696-6775<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Information about filing a complaint is available through the U.S. Department of Health and Human Services Office for Civil Rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\"><strong>Renovare will not retaliate against you for filing a privacy complaint or exercising your privacy rights.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Your Choices<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">For certain health information, you may tell us your preferences about what we share.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--bbe-50);margin-bottom:var(--wp--preset--spacing--bbe-50)\"><strong>Family Members, Friends, Caregivers, and Others Involved in Your Care<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may tell us whether we may share relevant information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Family members<\/li>\n\n\n\n<li>Friends<\/li>\n\n\n\n<li>Caregivers<\/li>\n\n\n\n<li>Other people involved in your healthcare<\/li>\n\n\n\n<li>People involved in paying for your care<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When you are able to make healthcare decisions, we will generally follow your expressed preferences as required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unable to tell us your preference, for example because you are unconscious or temporarily unable to communicate, we may disclose limited information when permitted by law and when, using professional judgment, we believe doing so is in your best interest.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Illinois law may provide additional protections for mental-health records and communications under the Mental Health and Developmental Disabilities Confidentiality Act, 740 ILCS 110.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Disaster Relief<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose limited information to an organization assisting with disaster-relief efforts when permitted by law so that family members or others responsible for your care can be notified of your location, general condition, or death.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">You may tell us not to make this type of disclosure when you are able to do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Uses and Disclosures Requiring Written Authorization<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are circumstances in which Renovare generally will not use or disclose your protected health information unless you give us written authorization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These include, as applicable:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Most uses and disclosures of psychotherapy notes<\/li>\n\n\n\n<li>Marketing when HIPAA requires authorization<\/li>\n\n\n\n<li>Sale of protected health information<\/li>\n\n\n\n<li>Other uses or disclosures not otherwise permitted by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If you provide written authorization, you may revoke that authorization in writing at any time, except to the extent Renovare has already acted in reliance on it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How We Typically Use or Share Your Health Information<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Treat You<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use your health information and share it with other healthcare professionals involved in your care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, we may communicate with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Primary care providers<\/li>\n\n\n\n<li>Psychiatric providers<\/li>\n\n\n\n<li>Therapists<\/li>\n\n\n\n<li>Specialists<\/li>\n\n\n\n<li>Hospitals<\/li>\n\n\n\n<li>Pharmacies<\/li>\n\n\n\n<li>Laboratories<\/li>\n\n\n\n<li>Home health agencies<\/li>\n\n\n\n<li>Other healthcare professionals<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">when appropriate for your treatment and permitted by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Example:<\/strong> Renovare may send relevant medication information to another healthcare professional who is treating you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Additional consent requirements may apply to certain mental-health or substance-use-disorder records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Run Our Healthcare Practice<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use and disclose health information to operate Renovare and improve the care we provide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quality assessment<\/li>\n\n\n\n<li>Staff training<\/li>\n\n\n\n<li>Credentialing<\/li>\n\n\n\n<li>Compliance activities<\/li>\n\n\n\n<li>Case review<\/li>\n\n\n\n<li>Care coordination<\/li>\n\n\n\n<li>Patient safety activities<\/li>\n\n\n\n<li>Business planning<\/li>\n\n\n\n<li>Auditing<\/li>\n\n\n\n<li>Technology management<\/li>\n\n\n\n<li>Customer service<\/li>\n\n\n\n<li>Evaluating the performance of healthcare professionals<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">We may also contact you when necessary regarding your healthcare or our operations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Bill for Your Services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use and disclose health information to bill and obtain payment for your healthcare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, we may provide information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medicare<\/li>\n\n\n\n<li>Medicaid<\/li>\n\n\n\n<li>Commercial health plans<\/li>\n\n\n\n<li>Managed-care organizations<\/li>\n\n\n\n<li>Billing companies<\/li>\n\n\n\n<li>Other responsible payers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">so that claims can be processed and benefits can be determined.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also use health information to obtain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eligibility information<\/li>\n\n\n\n<li>Prior authorization<\/li>\n\n\n\n<li>Coverage determinations<\/li>\n\n\n\n<li>Claims payment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">when permitted by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Other Ways We May Use or Share Your Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Federal and state law allow or require Renovare to use or disclose health information for certain additional purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">The conditions required by law must be satisfied before we make these disclosures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Public Health and Safety<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information when permitted or required by law for activities such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Preventing or controlling disease<\/li>\n\n\n\n<li>Reporting certain communicable diseases<\/li>\n\n\n\n<li>Reporting adverse reactions to medications<\/li>\n\n\n\n<li>Reporting problems with medical products<\/li>\n\n\n\n<li>Assisting with product recalls<\/li>\n\n\n\n<li>Reporting suspected abuse or neglect<\/li>\n\n\n\n<li>Reporting domestic violence when legally authorized or required<\/li>\n\n\n\n<li style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Preventing or reducing a serious threat to health or safety<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Health Oversight Activities<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information to authorized health-oversight agencies for activities permitted by law, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Audits<\/li>\n\n\n\n<li>Investigations<\/li>\n\n\n\n<li>Inspections<\/li>\n\n\n\n<li>Licensure activities<\/li>\n\n\n\n<li>Disciplinary proceedings<\/li>\n\n\n\n<li>Government healthcare-program oversight<\/li>\n\n\n\n<li style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Compliance reviews<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comply With the Law<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We will disclose health information when federal or state law requires us to do so.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">This may include disclosures to the U.S. Department of Health and Human Services when necessary to determine Renovare&#8217;s compliance with federal privacy requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Research<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Health information may be used or disclosed for research when all applicable legal requirements have been satisfied.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may require:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your authorization<\/li>\n\n\n\n<li>Approval by an Institutional Review Board or Privacy Board<\/li>\n\n\n\n<li>Another legally permitted research process<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Renovare does not automatically disclose identifiable health information merely because someone requests it for research.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Organ and Tissue Donation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">When applicable, we may disclose health information to organizations involved in organ, eye, or tissue donation or transplantation as permitted by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Medical Examiners, Coroners, and Funeral Directors<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coroners<\/li>\n\n\n\n<li>Medical examiners<\/li>\n\n\n\n<li>Funeral directors<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">when permitted or required by law so they can perform their legal duties.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Workers&#8217; Compensation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information as authorized by and to the extent necessary to comply with laws governing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Workers&#8217; compensation<\/li>\n\n\n\n<li>Workplace injury<\/li>\n\n\n\n<li style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Similar programs established by law<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Law Enforcement<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information for certain law-enforcement purposes when specifically permitted or required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Behavioral-health, psychotherapy, and substance-use-disorder records may have additional protections that limit these disclosures.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Lawsuits and Legal Proceedings<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may disclose health information in response to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A valid court order<\/li>\n\n\n\n<li>An administrative order<\/li>\n\n\n\n<li>A subpoena<\/li>\n\n\n\n<li>A discovery request<\/li>\n\n\n\n<li>Another lawful legal process<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">only when applicable federal and state legal requirements have been satisfied.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Illinois Mental Health Confidentiality Protections<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Certain mental-health records and communications maintained by Renovare are subject to additional confidentiality protections under Illinois law, including additional requirements concerning consent, subpoenas, and court orders. Where Illinois law imposes requirements that are more protective than HIPAA, Renovare will comply with those requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Specialized Government Functions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When permitted by law, health information may be disclosed for specialized government functions such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Military and veterans&#8217; activities<\/li>\n\n\n\n<li>National-security activities<\/li>\n\n\n\n<li>Protective services<\/li>\n\n\n\n<li style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Certain correctional or custodial circumstances<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Behavioral-Health and Mental-Health Records<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare provides behavioral-health and psychiatric services. Mental-health information may receive additional privacy protections under Illinois law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Records and communications created while providing mental-health services are generally confidential and will be disclosed only as permitted by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Illinois law may require written consent or other legal authority for disclosures that HIPAA alone might otherwise permit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When Illinois law provides greater privacy protection than HIPAA, Renovare will follow the more protective applicable requirement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional protections may apply to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mental-health treatment records<\/li>\n\n\n\n<li>Communications made during mental-health treatment<\/li>\n\n\n\n<li>Psychotherapy notes<\/li>\n\n\n\n<li>Psychological testing materials<\/li>\n\n\n\n<li>Records involving minors<\/li>\n\n\n\n<li>Court or subpoena requests for mental-health records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">This Notice does not reduce any confidentiality rights provided by Illinois law.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Substance-Use-Disorder Records and 42 CFR Part 2<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Certain substance-use-disorder records receive additional protection under federal law known as 42 CFR Part 2.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent Renovare creates, receives, or maintains records that are subject to Part 2, we will comply with the additional confidentiality requirements that apply to those records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In particular, Part 2-protected records generally may not be used or disclosed in a civil, criminal, administrative, or legislative investigation or proceeding against you based on the content of those records unless the requirements of federal law are satisfied, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your written consent, or<\/li>\n\n\n\n<li>An appropriate court order and subpoena when required by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Part 2 records may have additional requirements concerning consent, redisclosure, fundraising, and legal proceedings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If Renovare is determined to be a federally assisted Part 2 program, additional provisions may apply and this Notice will be revised as appropriate.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Psychotherapy Notes<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Psychotherapy notes receive special protection under HIPAA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When Renovare creates or maintains information that meets the legal definition of psychotherapy notes, we generally will obtain your written authorization before using or disclosing those notes except when HIPAA permits use or disclosure without authorization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Psychotherapy notes are different from the general behavioral-health medical record.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Diagnosis<\/li>\n\n\n\n<li>Medication information<\/li>\n\n\n\n<li>Treatment plans<\/li>\n\n\n\n<li>Symptoms<\/li>\n\n\n\n<li>Functional status<\/li>\n\n\n\n<li>Clinical progress<\/li>\n\n\n\n<li>Test results<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">is not automatically considered a psychotherapy note merely because it concerns behavioral-health care.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Minors and Parents or Guardians<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Privacy rights concerning children and adolescents depend on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The patient&#8217;s age<\/li>\n\n\n\n<li>Who consented to treatment<\/li>\n\n\n\n<li>The type of healthcare provided<\/li>\n\n\n\n<li>Illinois law<\/li>\n\n\n\n<li>Federal law<\/li>\n\n\n\n<li>Court orders or custody arrangements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Parents and legal guardians generally have certain rights involving their child&#8217;s health information, but there are circumstances in which a minor may have independent confidentiality rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Behavioral-health records of minors can be subject to special Illinois confidentiality requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Renovare may request custody, guardianship, or other legal documentation before releasing information.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Caregivers and Personal Representatives<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare recognizes that family members and caregivers may be important participants in a patient&#8217;s care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When appropriate, we may ask you to identify people with whom Renovare may communicate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A caregiver does not automatically have unrestricted access to your medical records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will consider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your permission<\/li>\n\n\n\n<li>The caregiver&#8217;s role<\/li>\n\n\n\n<li>Legal authority<\/li>\n\n\n\n<li>Applicable federal and Illinois law<\/li>\n\n\n\n<li>Your safety<\/li>\n\n\n\n<li style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">The minimum information reasonably necessary for the purpose<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Telehealth<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare provides eligible healthcare services through telehealth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Protected health information created during a telehealth appointment is subject to the same applicable privacy protections as information created during an in-person encounter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may use approved technology vendors and other business associates to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Video appointments<\/li>\n\n\n\n<li>Electronic communication<\/li>\n\n\n\n<li>Scheduling<\/li>\n\n\n\n<li>Patient intake<\/li>\n\n\n\n<li>Electronic health records<\/li>\n\n\n\n<li>Prescribing<\/li>\n\n\n\n<li>Other healthcare functions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Business associates that create, receive, maintain, or transmit protected health information on Renovare&#8217;s behalf are required to protect that information as required by applicable law and contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Patients should participate in telehealth from a reasonably private location whenever possible.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Home Visits<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may provide eligible medical or behavioral-health services in a patient&#8217;s residence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During a home visit, other people may be present in or near the residence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should tell the provider if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You would like another person to participate<\/li>\n\n\n\n<li>You would like to speak privately<\/li>\n\n\n\n<li>Someone present should not receive health information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">We will make reasonable efforts to protect your privacy while providing care in the home environment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Electronic Health Records and Patient Technology<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may maintain health information electronically and may use electronic systems for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medical records<\/li>\n\n\n\n<li>Scheduling<\/li>\n\n\n\n<li>Prescribing<\/li>\n\n\n\n<li>Patient intake<\/li>\n\n\n\n<li>Secure messaging<\/li>\n\n\n\n<li>Telehealth<\/li>\n\n\n\n<li>Insurance verification<\/li>\n\n\n\n<li>Billing<\/li>\n\n\n\n<li>Clinical decision support<\/li>\n\n\n\n<li>Other healthcare operations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Access to these systems is limited according to job responsibilities and applicable privacy and security requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">When Renovare offers a patient portal or other secure electronic access method, patients may use it to access eligible health information and communicate with the practice according to the system&#8217;s capabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Electronic Communication<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may communicate with you by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telephone<\/li>\n\n\n\n<li>Voicemail<\/li>\n\n\n\n<li>Secure patient messaging<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Text message<\/li>\n\n\n\n<li>Mail<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">depending on your preferences, our available systems, and applicable law.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may request reasonable alternative or confidential communication methods. Renovare may use third-party service providers to facilitate appointment reminders, scheduling communications and other administrative messages. Where required by law, Renovare will obtain appropriate authorization or consent before sending certain communications. Ordinary email and text messaging may carry privacy risks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Appointment reminders and administrative messages will generally contain only the information reasonably necessary for their purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Business Associates<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may use outside companies or professionals to perform services on our behalf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Electronic health record vendors<\/li>\n\n\n\n<li>Billing companies<\/li>\n\n\n\n<li>Telehealth vendors<\/li>\n\n\n\n<li>Secure communication vendors<\/li>\n\n\n\n<li>Information-technology providers<\/li>\n\n\n\n<li>Document storage companies<\/li>\n\n\n\n<li>Accounting or professional consultants<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">When these organizations handle protected health information on Renovare&#8217;s behalf and qualify as business associates under HIPAA, we require appropriate contractual protections.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Marketing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare will not use or disclose your protected health information for marketing when HIPAA requires your written authorization unless you provide that authorization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">General communications about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Renovare&#8217;s services<\/li>\n\n\n\n<li>Treatment alternatives<\/li>\n\n\n\n<li>Care coordination<\/li>\n\n\n\n<li>Health education<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">may not constitute marketing under HIPAA in certain circumstances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">We will comply with applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Sale of Protected Health Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare does not sell protected health information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If a proposed disclosure would constitute a sale of protected health information under HIPAA, we will obtain the authorization required by law before making the disclosure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Fundraising<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare does not currently use protected health information to conduct fundraising campaigns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this practice changes, Renovare will comply with applicable notice, authorization, and opt-out requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">If Part 2-protected information is involved, additional federal requirements may apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Our Responsibilities<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare is required by law to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maintain the privacy and security of your protected health information<\/li>\n\n\n\n<li>Follow applicable federal and state privacy laws<\/li>\n\n\n\n<li>Follow the duties and privacy practices described in the Notice currently in effect<\/li>\n\n\n\n<li>Provide you with a copy of this Notice<\/li>\n\n\n\n<li>Notify affected individuals when required if a breach occurs that may have compromised the privacy or security of protected health information<\/li>\n\n\n\n<li>Provide additional privacy protections when federal or Illinois law requires them<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will not use or disclose your health information other than as described in this Notice unless:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You give us written authorization, or<\/li>\n\n\n\n<li>The use or disclosure is otherwise permitted or required by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you give us written authorization, you generally may revoke it in writing at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Revocation will not affect actions already taken based on your authorization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Minimum Necessary Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When applicable, Renovare takes reasonable steps to limit uses, disclosures, and requests for protected health information to the minimum information reasonably necessary to accomplish the intended purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">The minimum-necessary requirement does not apply to every disclosure, including certain disclosures for treatment or those specifically authorized by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Breach Notification<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If unsecured protected health information is accessed, acquired, used, or disclosed in a manner that constitutes a reportable breach under applicable law, Renovare will notify affected individuals as required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will also make any required reports to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The U.S. Department of Health and Human Services<\/li>\n\n\n\n<li>Other governmental authorities<\/li>\n\n\n\n<li>The media when legally required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Additional breach-notification requirements may apply to Part 2-protected records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Changes to This Notice<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may change the terms of this Notice and our privacy practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changes may apply to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Health information we already maintain<\/li>\n\n\n\n<li>Health information we receive or create in the future<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When we materially change this Notice, the revised Notice will be made available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On Renovare&#8217;s website<\/li>\n\n\n\n<li>At our office<\/li>\n\n\n\n<li>Upon request<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">The Notice will show its current effective or revision date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Availability of This Notice<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may receive a copy of this Notice:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From Renovare&#8217;s office<\/li>\n\n\n\n<li>Through Renovare&#8217;s website<\/li>\n\n\n\n<li>By requesting a paper copy<\/li>\n\n\n\n<li>Electronically when applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Receiving this Notice electronically does not eliminate your right to request a paper copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Renovare will prominently post the current Notice at our healthcare location as required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Acknowledgment of Receipt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Renovare may ask you to sign or electronically acknowledge that you received this Notice of Privacy Practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Signing an acknowledgment does not mean that you are giving Renovare additional permission to use or disclose your health information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The acknowledgment confirms only that you received or were offered the Notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you choose not to sign an acknowledgment, Renovare may document its good-faith effort to provide the Notice and obtain acknowledgment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\">Refusing to sign the acknowledgment does not, by itself, prevent Renovare from providing healthcare or using and disclosing information as otherwise permitted by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Questions or Privacy Complaints<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about this Notice, wish to exercise a privacy right, or believe your privacy rights may have been violated, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-40)\"><strong>Privacy Officer<\/strong><br><strong>Renovare Healthcare Services Inc.<\/strong><br><strong>6160 North Cicero Avenue, Suite 122<\/strong><br><strong>Chicago, Illinois 60646<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: (773) 417-6071<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: contact@renovarechicago.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also file a complaint with the:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>U.S. Department of Health and Human Services<\/strong><br><strong>Office for Civil Rights<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">200 Independence Avenue, S.W.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Washington, D.C. 20201<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: 1-877-696-6775<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--bbe-50)\"><strong>Renovare will not retaliate against you for filing a complaint or exercising your privacy rights.<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Effective Date<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This Notice is effective as of: November 26, 2026<\/p>\n\n\n\n<p class=\"wp-block-kreations-text kb-text\"><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1661","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/comments?post=1661"}],"version-history":[{"count":2,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1661\/revisions"}],"predecessor-version":[{"id":1749,"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/pages\/1661\/revisions\/1749"}],"wp:attachment":[{"href":"https:\/\/renovarechicago.com\/reliant\/wp-json\/wp\/v2\/media?parent=1661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}