Behavioral Health Services
Behavioral Health Telehealth Services Across Illinois
Behavioral-health care does not always require traveling to an office.
Renovare Chicago provides secure telehealth for eligible behavioral-health patients throughout Illinois, including psychiatric evaluation, medication-management follow-up, ADHD-related care, and treatment for depression, anxiety, and other appropriate concerns. Patients using Renovare telehealth must be physically located in Illinois during the appointment.
Behavioral Health Telehealth at a glance
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Care across Illinois
Eligible patients can meet virtually while physically located in Illinois.
02
Psychiatric Care Online
Evaluations and behavioral-health follow-up may be completed virtually when appropriate.
03
Medication management
Many eligible medication-management visits can take place through telehealth.
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In-Person care when needed
Some symptoms, medications, tests, or treatments require direct assessment.
Who it’s for
When to consider behavioral health telehealth
Telehealth may be a convenient option if you are seeking behavioral-health care but prefer not to travel to the Chicago office for every eligible appointment.
Virtual care may be helpful for patients managing:
- Depression
- Anxiety
- ADHD-related concerns
- Psychiatric medication
- Changes in mood or concentration
- Medication side effects
- Ongoing behavioral-health follow-up
Telehealth can also make ongoing care more accessible for people with transportation challenges, busy schedules, or greater distance from the office.
A virtual visit remains a clinical healthcare appointment and is held to the applicable standard of care. Illinois law permits healthcare professionals to provide telehealth within their licensed scope of practice and requires professionals treating patients located in Illinois through telehealth to be licensed or otherwise authorized to practice in Illinois. (Illinois General Assembly)
ADHD Care Through Telehealth
Many parts of an ADHD evaluation may be appropriate for virtual care, including clinical interviews, developmental-history review, rating-scale discussion, records review, and selected follow-up.
An ADHD evaluation does not automatically result in a diagnosis or medication prescription.
Additional records, information from parents or teachers, reliable vital signs, or an office assessment may sometimes be needed.
Medication Through Telehealth
Medication may be prescribed through telehealth when your provider determines that it is clinically appropriate and legally permitted.
A virtual appointment does not guarantee:
- A prescription
- A particular medication
- A controlled medication
- Continuation of medication previously prescribed elsewhere
Controlled substances have additional federal and state requirements. Renovare may require previous records, pharmacy information, reliable vital signs, testing, or an in-person assessment before prescribing or continuing certain medications.
How it works
Behavioral health telehealth may include
Psychiatric Evaluation & Follow-Up
Selected behavioral-health evaluations, treatment planning, and ongoing symptom monitoring may be completed virtually.
Medication management
Medication response, side effects, treatment changes, and follow-up may be reviewed through eligible telehealth visits.
ADHD, Depression & Anxiety Care
Virtual appointments may support appropriate evaluation and follow-up for common behavioral-health concerns.
What to expect
What to expect
01
Connect Securely
Join your appointment from a private location in Illinois using the instructions provided by Renovare.
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Meet With Your Provider
We review your symptoms, history, medications, treatment response, and goals.
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Discuss Next Steps
Recommendations may include treatment, medication, additional records or testing, follow-up telehealth, or an in-person appointment.
A diagnosis or prescription is not guaranteed during the first visit.
Frequently Asked Questions
Do I have to live in Chicago to use Renovare telehealth?
No. Eligible patients may receive Renovare behavioral-health telehealth from other parts of Illinois while physically located in Illinois during the appointment.
Can my first behavioral-health appointment be virtual?
Many evaluations may begin through telehealth when clinically appropriate. Your provider may recommend in-person care if additional assessment is needed.
Can medication be prescribed through telehealth?
Medication may be prescribed when clinically appropriate and legally permitted. A prescription or specific medication is not guaranteed.
Can ADHD evaluations be completed through telehealth?
Many components may be virtual, although additional records, vital signs, or an office assessment may sometimes be needed.
Are SPRAVATO® or ketamine treatments available virtually?
Treatment administration is not virtual. Selected screening or follow-up appointments may sometimes be completed through telehealth.
Does insurance cover behavioral-health telehealth?
Many plans may cover eligible telehealth services, but benefits vary according to the patient’s plan and requested service.
Insurance and Payment
Renovare accepts most major insurance plans, including Medicare and Illinois Medicaid, along with many commercial and managed-care plans. Telehealth coverage varies according to the patient’s insurance plan and requested service.
Important Care Information
Renovare telehealth provides scheduled outpatient healthcare and is not an emergency-response service. For an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.
Request a Behavioral Health Telehealth Appointment
If you are looking for behavioral-health care and would prefer a virtual appointment, Renovare can help determine whether telehealth is appropriate for your needs.
Submitting an appointment request does not establish a patient-provider relationship or guarantee telehealth eligibility, diagnosis, medication, controlled medication, or insurance coverage.
Not an emergency service. For an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.