Patient Resources
Insurance and Payment Information
Understanding insurance should not make it harder to get started with care.
Renovare Chicago accepts major health insurance plans and can review available insurance information before your appointment. Coverage and patient responsibility depend on your individual plan and the service you receive.
Major Insurance Plans Accepted
Renovare works with major health insurance plans.
Insurance at a glance
01
We Can Verify Benefits
Our team can review available insurance information before your appointment.
02
Coverage Varies by Service
Benefits may differ for office visits, telehealth, testing, home visits, and advanced treatments.
03
Verification Is Not a Guarantee
Final coverage and patient responsibility are determined by your insurance plan.
Getting ready
Before Your Appointment
When scheduling, please have your current insurance card available.
Renovare may ask for:
- Insurance company name
- Member or subscriber ID
- Group number
- Policyholder information
- Referral information, when required
- A copy of the front and back of your insurance card
Providing accurate insurance information helps us review available benefits and identify whether additional steps may be needed before your appointment.
What Insurance Verification Means
Insurance verification helps determine whether your plan appears active and may provide information about benefits associated with the requested service.
It does not guarantee that your insurance company will pay for the visit, testing, medication, or treatment.
Your final responsibility may depend on:
- Deductible
- Copay
- Coinsurance
- Network status
- Prior authorization
- Medical-necessity requirements
- Your plan’s specific benefits
If you have questions about your benefits, you may also want to contact your insurance company directly.
Coverage
Coverage may differ by service
Office & Telehealth Visits
Coverage for behavioral-health, primary-care, geriatric, and telehealth appointments depends on your individual plan.
Testing & Home Visits
GeneSight®, home-based medical care, laboratory services, and other testing may have separate coverage rules.
Advanced Treatments
SPRAVATO® and other advanced treatment services may require additional insurance review or prior authorization.
Behavioral Health Services
Insurance benefits for psychiatric evaluation, medication management, ADHD care, depression treatment, anxiety treatment, and telehealth can vary according to your plan.
An ADHD psychiatric evaluation may also be covered differently from psychological, educational, or neuropsychological testing.
Advanced Treatments and Testing
Some services require additional insurance steps.
For example, an insurer may request documentation of previous treatment before authorizing certain advanced therapies.
GeneSight laboratory billing may also be handled separately from Renovare’s professional services.
Coverage or authorization does not guarantee that a particular treatment will ultimately be recommended.
If you do not plan to use insurance, or if a service is not covered, contact Renovare for information about available payment options.
Frequently Asked Questions
What insurance does Renovare accept?
Renovare’s current website states that the practice accepts major health insurance plans. Contact the office with your plan information so available benefits can be reviewed.
Can you check my benefits before I schedule?
Renovare can review available insurance information before your appointment. Verification does not guarantee payment by your insurance company.
Does insurance cover telehealth?
Many plans may provide benefits for eligible telehealth services, but coverage depends on the plan and service being provided.
Are home visits covered?
Coverage for practitioner home visits varies according to the patient’s insurance plan, clinical circumstances, and service.
Does insurance cover GeneSight or SPRAVATO?
Coverage varies. Testing and advanced treatments may have separate benefit or authorization requirements.
What if my insurance does not cover a service?
Contact Renovare to discuss available payment options or whether another clinically appropriate service may be available.
Have questions about insurance?
If you are unsure whether Renovare works with your insurance or whether a particular service may be covered, contact us before your appointment.
Not an emergency service. For an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.