Patient Resources
New Patients Information
We provide behavioral health, primary care, geriatric care, telehealth, ADHD evaluations, medication management, and selected advanced treatment services for patients in Chicago and across Illinois.
Whether you are seeking care for the first time, transferring from another provider, or looking for a different treatment approach, our team can help determine an appropriate next step.
Getting Started at a Glance
01
Request an Appointment
Submit an appointment request or call our office at (773) 417-6071. Tell us what type of care you are looking for and how we can contact you.
02
Verify Your Insurance
Our team can review available insurance information before your appointment.
03
Prepare for Your Visit
Bring your medication list, insurance information, identification, and relevant medical records.
04
Choose the Right Care Setting
Depending on your needs, care may be available in the office, through telehealth, or by eligible home visit.
Getting ready
Before Your First Appointment
Preparing a few items in advance can help make your visit more useful.
When available, please have:
- Photo identification
- Current insurance card
- Current medication list
- Medication allergies
- Relevant medical or psychiatric records
- Hospital or rehabilitation discharge information
- Previous psychological or ADHD testing, when relevant
- Pharmacy information
Insurance and Payment
Renovare accepts most major insurance plans, including Medicare and Illinois Medicaid, along with many commercial and managed-care plans.
Coverage depends on your individual plan and the service being provided.
Insurance verification can help identify available benefits, but it does not guarantee that your health plan will pay for a particular service.
If you have questions about coverage before scheduling, contact our office.
New Behavioral Health Patients
Your first behavioral-health appointment focuses on understanding what you are experiencing rather than simply selecting a medication.
Depending on your needs, your provider may review symptoms, medical and psychiatric history, medications, previous treatment, sleep, substance use, daily functioning, and treatment goals.
You do not need to know your diagnosis before scheduling.
Medication and Prescription Expectations
An appointment with Renovare does not guarantee a prescription or a particular medication.
Medication decisions are based on clinical evaluation, safety, medical history, current medications, previous treatment, and applicable prescribing requirements.
If you are transferring medication care from another clinician, please bring or request relevant treatment records when possible.
A medication previously prescribed elsewhere is not automatically continued, and controlled medications may require additional records, monitoring, testing, reliable vital signs, or an in-person assessment.
Advanced Treatment Consultations
Patients interested in SPRAVATO®, ketamine therapy, or GeneSight® testing begin with an evaluation.
Requesting one of these services does not automatically establish eligibility or mean treatment or testing will be recommended.
Your provider will review your history and determine whether the requested service or another treatment approach may be appropriate.
Frequently Asked Questions
Do I need a diagnosis before scheduling?
No. You can request an appointment based on the symptoms or health concerns you are experiencing.
Can my first appointment be through telehealth?
Many services may begin virtually when clinically appropriate. Some concerns require an office or other in-person assessment.
What should I bring to my first appointment?
Bring identification, insurance information, a current medication list, and relevant medical or treatment records when available.
Can Renovare continue medication from my previous provider?
Possibly, but continuation is not automatic. Your Renovare provider will independently review your treatment and determine whether it remains appropriate.
Ready to Get Started?
Request an evaluation and let Renovare help determine the appropriate next step.
Important crisis information
Renovare Chicago provides scheduled outpatient healthcare and does not provide emergency or crisis-response services. For an immediate medical or psychiatric emergency, call 911 or go to the nearest emergency department.
For suicidal crisis or emotional distress in the United States, call 988 or text 988.